Frequently Asked Questions

Yes, Cheeky Bingo is fully licensed and regulated by the UK Gambling Commission (licence number available on our website footer). We operate under strict UK gambling laws, ensuring fair play, secure transactions, and responsible gaming practices. Your personal and financial information is protected with 128-bit SSL encryption, the same security standard used by major banks.

Simply register a new account, make your first deposit of at least £10, and your welcome bonus will be automatically credited to your account. You'll need to wager the bonus amount a specified number of times (check current terms) before withdrawing winnings. The entire process takes less than 5 minutes, and you can start playing immediately after your deposit clears.

We accept all major debit cards (Visa, Mastercard, Maestro), PayPal, Paysafecard, and Apple Pay. Deposits are instant for all methods, while withdrawals typically process within 2-5 business days depending on your chosen method. PayPal withdrawals are usually the fastest, often completed within 24 hours.

Absolutely! Cheeky Bingo works seamlessly on all smartphones and tablets without downloading an app. Simply visit our website through your mobile browser (Safari, Chrome, or Firefox) and log in. The mobile experience includes all the same games, promotions, and features as the desktop version, optimized for touchscreen play.

The minimum deposit is £10, making it accessible for casual players. Maximum deposits vary by payment method but typically range from £2,500 to £5,000 per transaction. You can also set your own deposit limits as part of our responsible gaming tools, helping you stay in control of your spending at all times.

Withdrawal processing times range from 24 hours to 5 business days depending on your verification status and payment method. First-time withdrawals require identity verification (usually approved within 24 hours). Once verified, PayPal and e-wallet withdrawals are fastest (24-48 hours), while debit card withdrawals take 3-5 business days. There are no withdrawal fees charged by Cheeky Bingo.

No download is required. Cheeky Bingo operates entirely through your web browser, meaning you can play instantly on any device with internet access. This browser-based platform ensures you always have access to the latest games and features without taking up storage space on your device or waiting for updates to install.

We offer 90-ball bingo (traditional UK style), 75-ball bingo (pattern-based), and 80-ball bingo, plus themed rooms with different ticket prices and jackpots. Games run 24/7 with tickets starting from as little as 1p, while premium rooms offer larger prizes. You'll also find free bingo rooms for funded players and special jackpot games throughout the week.

Yes, like most UK bingo sites, bonuses come with wagering requirements, typically ranging from 3x to 4x the bonus amount on bingo games. These requirements must be met before you can withdraw bonus winnings. We clearly display all wagering requirements before you accept any promotion, and you can track your progress in your account dashboard. Standard deposits without bonuses have no wagering requirements.

Yes, we provide comprehensive responsible gaming tools including daily, weekly, and monthly deposit limits that you can set in your account settings. You can also take breaks using our self-exclusion options (24 hours to 6 months) or use reality check reminders. These limits take effect immediately and can help you maintain control over your gaming budget.

Account verification is simple and typically required before your first withdrawal. Upload a photo ID (passport or driving licence), proof of address (utility bill or bank statement from the last 3 months), and proof of payment method through your account dashboard. Our team usually reviews and approves documents within 24 hours. This one-time process protects your account and ensures faster withdrawals in the future.

Click the 'Forgot Password' link on the login page, enter your registered email address, and you'll receive a password reset link within minutes. Follow the link to create a new password. If you don't receive the email, check your spam folder or contact our 24/7 customer support team via live chat for immediate assistance. For security reasons, we'll verify your identity before resetting your password.